- A customer support AI went rogue—and it’s a warning for every company considering replacing workers with automation Fortune
- Cursor AI’s own support bot hallucinated its usage policy theregister.com
- Company apologizes after AI support agent invents policy that causes user uproar Ars Technica
- Cursor AI tech support bot fooled a user who contacted it with a problem — instead of helping, it came up with new rules for using the service dev.ua
